This Privacy Policy discloses the privacy practices for the phnompenhexplorer.com website.
It relates solely to the information collection and use practices of our website located at https://phnompenhexplorer.com (this “Website”), and any city-specific or category-specific websites now or hereinafter contained within or otherwise available through external hyperlinks with our Website (the “Minisites”).
Phnom Penh Explorer, the provider of the Website (referred to as “we,” “our,” or “us”), is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the “User” or “End User”) and how we use that information.
Your use of this Website indicates that you have read and accepted our privacy practices as outlined in this Privacy Policy.
We collect two types of information about our Website Users:
(a) Personally Identifiable Information (PII) and
(b) Non-Personally Identifiable Information (NPII).
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.
https://phnompenhexplorer.com will not pass any debit/credit card details to third parties and takes appropriate steps to ensure data privacy and security. However, we cannot guarantee the security of information disclosed online.
The Website Policies and Terms & Conditions may be updated occasionally. Customers are encouraged to visit these sections frequently to stay informed about changes. Modifications will be effective on the day they are posted.
Personally Identifiable Information (PII) refers to information that identifies a specific end user. When you engage in activities such as creating an account, booking services, submitting reviews, sending feedback, or contacting us, we may ask for personal details like your:
We use PII to:
If you do not provide mandatory information for certain activities, you may not be able to complete those actions.
NPII includes data that does not personally identify you, such as:
We and our authorized third-party service providers may collect this information through cookies, web beacons, or similar tools to:
We collect and use personal information to:
We may feature your profile (with consent) in promotional sections such as “Explorer of the Week.”
We do not sell or rent personal data.
However, we may share necessary information:
Sensitive payment data is encrypted using industry-standard SSL protocols.
We use secure 256-bit SSL encryption and follow strict physical and electronic security policies to safeguard user data against unauthorized access, alteration, or disclosure.
Cookies help us analyze web traffic and customize the website according to user preferences.
They do not provide access to your computer or personal data beyond what you voluntarily share.
You may disable cookies through your browser settings, but doing so may affect the website’s functionality.
Our Website may contain links to external websites.
We are not responsible for the content or privacy practices of these sites. Users should review the privacy policies of external websites they visit.
We retain personal data as long as your account remains active or as needed to comply with legal, accounting, or security obligations.
After account deletion, limited data may be retained for recordkeeping and fraud prevention.
Users may opt out of marketing communications at any time by following the unsubscribe link in our emails.
To delete your account or request data removal, please email us at info@epenh.com.
Any content you post publicly (e.g., reviews, discussions) may be visible to other users and search engines.
Please avoid sharing sensitive information publicly. We reserve the right to review, edit, or remove user-generated content that violates our terms or applicable laws.
By providing feedback or suggestions, you grant us permission to use them for service improvement or marketing, without any obligation of compensation.
If you have questions or concerns about this Privacy Policy, please contact us:
Phnom Penh Explorer (epenh.com)
#61EoZ, Street 240, Sangkat Chaktomok,
Khan Daun Penh, Phnom Penh, Cambodia
📞 (+855) 023 962 599
Britain
Cambodia